My user name and password do not work on LWW.com. **Note** We have launched a new LWW.com website. If this is your first time visiting the new site, we require that you re-register. Profiles created on the previous LWW.com site or eDrugInfo.com will...
How do I contact my educational sales rep? Visit the sales rep locator on LWW.com to find the educational sales rep in your area. If you are located in the United States, click here to search for your educational sales rep covering your...
How can I make payment? Checks, money orders, and credit card information may be sent to the following address: Wolters Kluwer Health PO Box 1610 Hagerstown MD 21741 Credit card payments can be faxed to the attention of...
How do I place an order? Online: You may place an order for our products on LWW.com. Simply search for your item(s), click Subscribe/Buy Now to add to your cart, and then check out. Fax: You...
How do I find my account / customer number? Your account / customer number can be found on your journal label above your name, like so: It can also be found in the upper left hand corner of a billing statement as well as in most e-mail order...
How do I login to a LWW Online Journal site? If you have already completed online subscription activation or non-subscriber registration, login to access content, your user profile, and other online account information. If not, click here . To...
How do I update our LWW Online Journal Institutional User Profile? Due to security concerns, at this time we ask that your librarian or online account administrator contact an Ovid Technical Support Representative for assistance from 8:30AM - 8:00PM (EST; Monday -...
How do I activate my individual online journal subscription? For online access, you must create an online profile and register your account number. Please follow these instructions to complete your online access: 1) Go to the journal website. If...
What are your shipping rates and delivery schedule? We ship all non-subscription domestic orders via Fed Ex Ground. Shipping and handling rates are: Shipping Scale Orders to US, Canada*, and Mexico $1.00 to $29.99 $6.95 $ 30.00 to...
